Bad experiences with group buying sites in Malaysia has left me more than just a bit appalled at the level of fakes that are touted as genuine goods, I only thought you can only get this level of GENUINE FAKES being flogged off at Petaling Street.
The Giro Atmos from Groupon Malaysia
Here’s a listing on Groupon Malaysia for Giro Atlast bike helmet at RM128 (about USD$29) :
http://www.groupon.my/deals/national-deal/newgen-plt/718462642
The Giro Atmos Cycling Helmet (Matte Black/White, Medium) costs about $100 to $180 on Amazon.com:
Gut instinct told me, it should be fake, and when I received it, it was….
Proof / Evidence of Fakery
Photo1 shows the retention system not fixed to the rollcage properly towards the back.
OMG – This is supposed to be secure, not falling off!
Photo2 shows the flimsy double sided tape used to stick the padding material to the inner side of the helmet which easily comes off.
How do you secure padding inside? Double sided tape, of course!
Photo3 shows the shape of the padding material not conforming to the shape of the helmet even after repositioning the double sided tape.
When things do not conform, you know it’s a knock off!
I would be OK with it if there were full disclosure at the time of purchase, ie:
Giro Atmos Replica Bike Helmet, but you know when you put the word Replica, the sales would be low. No one would trust an important piece of bike equipment which is suppose to protect your noggin’ which may fall apart when it’s supposed to save your life, right?
Cost to me:
Personally, I had to spend about 5 hours in total to write emails, take photos and send the item back to Groupon to get a refund, I could have done a lot more with 5 hours of my time. Good thing that Groupon was OK with the refund but their support did not acknowledge that they were indeed flogging off Replica, Fake or Copied goods. I got my money back (whew!) I know in the USA its like Consumer Rights prevails but in Malaysia everyone gets away with small print.
Not only Groupon – Dealmates too!
So.. I bought this from Dealmates.my sometime back: http://www.dealmates.com.my/deals/infinityorange-june-underarmour-roundneck/item?di=50793 going for RM88 (that’s about USD$27)
On Amazon the Under Armour Men’s HeatGear® Sonic Compression Half Sleeve Medium Black retails for $30, hey, sounds about right, we don’t have Under Armour in Malaysia, should be legit, right…? WRONG! Fake too!
Proof / Evidence of Fakery
So happens that I bought the original from the UA Outlet store (online) from USA! So I have evidence!
Notice the poor quality of the logo at the front and back of the shirt.
Bad printing on fake UA Compression Shirt
Top UA Compression Shirt printing is Fake
The stitching that really is not on par with the original, this is the most telling factor.
The original Under Armour Compression Shirt doesn’t have stitch patterns on the outside
Between the top and the bottom, the top uses a standard stitch pattern.
Well, it’s a good copy of the fabric but slightly thinner and feel fragile compared to the original.
I would say that for someone who doesn’t have the original to compare against, they would not be able to tell the difference. But I did.
The cost to me
I was so busy at that time that I really didn’t open the package to inspect it until 3 weeks later, then I found out in the small print that if I wanted to return an item I need to go through a convoluted process which involves trying to contact a non existent support team at Dealmates. So when I eventually did establish contact, them guys hid behind their Terms and Conditions. So that’s that…. No refund!
Conclusion
Caveat Emptor, folks- Let the Buyer beware: If I were you, I wouldn’t buy anything branded from these sites, it is almost always a AAA knock off of the original item. If any of these sites pre-screens their suppliers and goods before attaching a price to them, I’ll be back, until then, it’s like Spain and England at the World Cup, see you later! If you did, know your rights, read your T&Cs and execute fast,… Groupon has been responsive thus far, Dealmates you’d better be lucky!